Stellar

Privacy Policy

Last updated September 19, 2024

At LunarLink AI ("LunarLink AI," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal data when you use our services, including:

  • Visiting our website at https://www.lunarlinkai.com/ or any of our affiliated websites that link to this Privacy Policy
  • Engaging with us through sales, marketing, or events

We encourage you to read this Privacy Policy carefully to understand your rights and choices regarding your personal information. If you have any questions or concerns, please contact us at contact@lunarlinkai.com.

Summary of Key Points

This summary highlights key aspects of our privacy notice. For more detailed information on any of these topics, please use the links provided or refer to the table of contents below.

Personal Information We Collect

When you sign in with Google, we collect your email address and profile picture. Our services leverage the Google OAuth 2.0 protocol for authentication, ensuring that your login credentials remain confidential. We strictly adhere to the Google API Services User Data Policy. We use this information to identify you and display your profile picture within the app. We do not share this information with any third-party services.

Processing of Sensitive Personal Information

We do not process any sensitive personal information.

Storage of Chat History

To ensure seamless synchronization of your chat history across devices, we securely store your chat history in our database. We adhere to strict organizational protocols to maintain the highest standards of data confidentiality. When privacy mode is enabled, your data is stored locally on your device. We do not collect, store, or use this data for any purpose, including training.

Data Security Measures

We have implemented rigorous organizational and technical processes and procedures to protect your personal information. However, it is important to understand that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot assure that unauthorized third parties, such as hackers or cybercriminals, will not be able to bypass our security measures and improperly collect, access, steal, or modify your information.

Third-Party API Usage and Data Handling

Our service facilitates user requests to third-party APIs, including OpenAI, Anthropic, and Google. We do not control how these third-party providers handle your data; please refer to their respective privacy policies for detailed information on their data practices. By using these services, you agree to the terms outlined in their privacy policies.

When privacy mode is enabled, your data is stored locally on your device. We do not collect, store, or use this data for any purpose, including training. According to the current policies of the third-party APIs we utilize, they also do not use this locally stored data for training.

Exercising Your Rights

The most straightforward way to exercise your rights is by contacting us at contact@lunarlinkai.com. We will review and act upon any request in accordance with applicable data protection laws.

Detailed Privacy Notice

For a complete and comprehensive understanding of how we handle your personal information, please refer to the detailed sections in this privacy notice. If you have further inquiries or need clarification on specific points, do not hesitate to reach out to us.

Information We Collect

1.1 Personal Information When you authenticate using Google OAuth 2.0, we collect the following information:

  • Your email address
  • Your profile picture

This information is utilized exclusively for user identification purposes and to display your profile within our application.

1.2 User-Generated Content To enable cross-device synchronization and enhance user experience, we securely store your chat history in our database.

1.3 Sensitive Personal Information We do not process any sensitive personal information.

1.4 Payment Information In the event that you choose to make purchases through our application, we may collect data necessary to process your payment. This may include:

  • Payment instrument number
  • Security code associated with your payment instrument

All payment data is handled and stored by our trusted third-party payment processor, Stripe. For more information on how Stripe manages your payment data, please refer to their privacy policy: https://stripe.com/en-au/privacy.

Use of Your Information

In Summary: We process your information to deliver, enhance, and manage our Services, communicate with you, ensure security and fraud protection, and comply with legal requirements. Your information may also be processed for additional purposes with your consent.

2.1 Reasons for Processing Your Personal Information We process your personal information for various reasons, depending on your interaction with our Services. These include:

  • Account Creation and Authentication
  • Service Delivery
  • Customer Support and Inquiry Response
  • Administrative Communications
  • Order Fulfillment and Management
  • Protection of Vital Interests

2.2 Third-Party Sharing We do not sell, rent, or share your personal information with third parties under any circumstances. However, if anyone wants to investigate the data for legal reasons, we will provide them the necessary data as required by law.

2.3 User Rights You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at contact@lunarlinkai.com.

Data Storage and Security

3.1 Data Storage We store your chat history in our secure database to facilitate synchronization across devices. We implement stringent access controls and organizational restrictions to ensure the confidentiality of your chat history. We do not share this information with any third-party services unless explicitly required by law or with your express consent. When privacy mode is enabled, your data is stored locally on your device. We do not collect, store, or use this data for any purpose, including training.

3.2 Security Measures We employ robust organizational and technical measures to safeguard your personal information. While we strive to use commercially reasonable practices to protect your data, please be aware that no method of electronic transmission or storage is 100% secure. Therefore, although we work diligently to ensure the security of your personal information, we cannot guarantee its absolute security.

3.3 Sensitive Information and Dangerous Content If you enter any sensitive information or submit dangerous content, LunarLink AI is not responsible for that information. Any sensitive or dangerous content entered into our systems is solely your responsibility and is not affiliated with LunarLink AI.

3.4 How Long Do We Keep Your Information? We retain your personal information only as long as necessary to fulfill the objectives outlined in this Privacy Policy, unless a longer retention period is mandated or permitted by law. None of the purposes outlined in this policy will necessitate retaining your personal information beyond the duration of your account with us.

When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If deletion or anonymization is not feasible (for instance, if your data is stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

Use of Cookies and Other Tracking Technologies

We may utilize cookies and similar tracking technologies to collect information when you engage with our Services. These technologies help us to maintain the security of our Services and your account, prevent system crashes, fix bugs, save your preferences, and support essential site functionalities.

Third-Party API Usage and Data Handling

Our service provides access to various AI chatbots through third-party APIs. When you use these chatbots, please be aware that:

  • Direct API Requests: When privacy mode is enabled, your requests are sent directly to the respective API providers. We do not store or process this data ourselves.
  • Third-Party Data Handling: We are not responsible for how these third-party API providers handle, store, or process your data. Their use of your information is governed by their own privacy policies.
  • Specific API Providers:
  • OpenAI (ChatGPT): If you choose to use ChatGPT, please refer to OpenAI's privacy policy for information on how they handle your data. You can find their privacy policy at: https://openai.com/policies/privacy-policy
  • Anthropic (Claude): For users of Claude, please consult Anthropic's privacy policy to understand their data practices. Their privacy policy can be found at: https://www.anthropic.com/privacy
  • Google (Gemini): If you opt to use Gemini, please review Google's privacy policy for details on their data handling practices. Google's privacy policy is available at: https://policies.google.com/privacy

By continuing to use our services, you acknowledge that you understand and accept the privacy policies of these third-party providers. If you have any concerns about how your data will be handled by these third-party APIs, we recommend you review their privacy policies directly or contact them for more information.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can log into your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at contact@lunarlinkai.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@lunarlinkai.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy.